5 years ago we decided to have Water solutions install a water softer in our house. They installed the system, everything looked good, I was happy. The next morning, I got up and found half the basement was flooded, needless to say I was less than pleased. I called as soon as they opened, they send a tech over with in an hour. They, to my surprise, took care of everything. I didn’t have to deal with calling a carpet installer to dry everything up. They did it all. I was so pleased the way they made everything right. Accidents do happen, but it’s nice to know, they will make it right if it does … I recently did get a upgraded on the filter system for our drinking water in the kitchen and a hot water heater. I want to thank Will and Pat for the great install and doing extra work that was not even in the contract. I do put my trust in Home Water Solutions because they do stand behind their work with no hassles. I am a testimony of that. Thank you all again for making everything right… “Great Job”. a happy costumer, Tom