Welp, gotta say I had to redact my previous review. They fixed the issue and had some seriously good customer service while doing it. Jeremy and Anthony, (both are service guys) couldn’t ask for better service. Rainsoft had and still has some disgruntled customers. I was most definitely one of them. As you can see, this company is trying to fix that as best as they can. Either way, for all other rainsoft customers, these people aren’t the cause of our frustration. They’re are fortunately for us, the clean up guys who are trying to fix the mess that once was rainsoft. I don’t think I’ll be getting anymore RO systems in the future, but if I did, these guys are miles above rainsoft.
